Maximizing business in current markets with current customers is typically the fastest way to profitable growth.

To maximize growth you must understand what is important to customers, how your company is performing and how your company is perceived by the market.

WMEP’s Customer Retention & Growth Service defines, in an unfiltered manner, the drivers of customer retention and referrals and how your company is performing on these. Additionally, a customer pulse survey can be collected on an ongoing basis, monthly or quarterly, to determine how well customers are being served.

Customer Retention & Growth – benefits include:

  • Strengthening your company’s value proposition by identifying strengths and performance gaps
  • Growing your share of customers, regaining former customers and adding new customers within the same market
  • Bringing the Voice of the Customer (VOC) to your executive level on a routine, unfiltered basis
  • Outmaneuver your competition by getting closer to your customers

Customer Retention & Growth Getting started is as simple as having a conversation with a WMEP Business Growth Consultant who will work with you to determine the right path forward to maximize the impact on your business.

Download a printable PDF information sheet on Customer Retention & Growth.


Get to know Jim Sullivan, Director of Business Development

“The mission and the talent at the WMEP are at the core and helping Wisconsin manufacturers become the best in the world is something I know we can do.”

 

 

 

 

 

 

608.354.1346 [email protected]