Selecting a site for a new facility can pose a variety of challenges. Numerous factors come into play in the decision-making process. Choosing an appropriate site often is crucial for the long-term health of a business.


The Design for Six Sigma methodology can be valuable in deciding on the best location for a new facility. It’s the topic of two upcoming Lunch & Learn sessions presented by the Wisconsin Manufacturing Extension Partnership. Design for Six Sigma focuses on gaining deep insight into a company’s needs using statistical tools.


The free sessions will feature the Lean Six Sigma Green Belt Team from Fiserv, a Brookfield-based provider of financial services technology. The team was involved in finding a site for a new distribution facility to replace an outdated building. The team will discuss the variety of metrics used in the process, including on-time delivery, and why it chose a site in Fresno, Calif., to replace a building in Los Angeles.


The sessions will be held June 17 at the Bridgewood Resort in Neenah and June 18 at the Country Springs Hotel in Pewaukee. The sessions run from 11:30 a.m. to 1:30 p.m.


Speaking at the sessions will be the Fiserv Green Belt team, consisting of Michael Zilliox, director of finance; Heather Harmon, client services team leader; Jim Weber, director, records and information management, backup and restore; and Sarah Poikonen, customer operations manager. WMEP manufacturing specialist Andy Bonczkowki will moderate the session.


The Fiserv team will discuss its Lean Six Sigma journey; the Design for Six Sigma methodology it used for deciding on the best location for its distribution facility; best practices learned; and how it engaged fellow Fiserv employees in the process.

To learn more about the Lunch & Learn session, or to register, go to