Highlights from Manufacturing Matters! 2010

Manufacturing Matters! 2010 Highlights

Keynote speaker and author Don Peppers shared some startling statistics on how technological change can both challenge and  promote business. According to Peppers, “No matter how innovative your product is today, tomorrow it’s going to be a commodity."

Check out clips from Don's presentation by clicking the links below.

• Technology is increasing speed of change
• Innovation
• The "Commitment Model" of customer relationships
• Developing customer trust in the age of transparency
• Customer memory
• See things from the customer's point of view
• The "Goldfish Principle"
• Opposing characteristics of Operations vs Innovation
• Technology is increasing the speed of change

Manufacturing Excellence Panel

The conference also introduced the Manufacturing Excellence Panel. Moderated by Mary Isbister, president of GenMet, this panel of award-winning manufacturing executives discussed the issues facing manufacturers today.

The MM! 2010 Manufacturing Excellence Panel, moderated by Mary Isbister, president of GenMet, included 2009 MOTY award winners Brian Baker, vice president and chief financial officer of Sentry Equipment Corp., Chad Abel, president of Northwoods Paper Converting, Inc., and Tom Duffey, president of Plastic Components, Inc.

• Sustainable practices at Sentry
• Sustainable practices at Northwoods Paper Converting
• How Northwoods Paper Converting attracts and keeps good employees
• Mission is important at Sentry
• Tom Duffey, president of PCI, discusses the impact a book had on his operation
• Tom Duffey discusses how to make the most of your employees
• Raising the awareness of manufacturing
• Tom Duffey - learning from competitors
• Getting young people interested in manufacturing
• Customer-focused innovation at Northwoods Paper Converting