One Team, One Goal: Increasing Revenue and Capacity While Creating A Strong Team With
ISO 9001
Rick Goodson
WMEP Manufacturing Specialist
Mary Isbister
President, General MetalWorks Corp

Using ISO 9001 as a basis for improving their quality system, General MetalWorks created a new work environment focused on defined processes and process owners which dramatically improved their operations, increased sales by $2 million, business by 25%, and achieved a 99% defect-free standard of production. This session taught what One Team, One Goal means and how General MetalWorks achieved it.