NEW METRICS TO SUPPORT LEAN
Jim Fackelman
WMEP Manufacturing Specialist
Tom Hood, CEO, Heath Corp.

Executives on a Lean journey typically reach a point where they find that financial reports are not reflecting the successes of their Lean activities - or that their measurement systems are in conflict with Lean activities and even promote the wrong behavior. This interactive workshop showed why these inconsistencies occur and demonstrated how to develop a set of metrics that support company goals, promote Lean behavior and serve as leading indicators to positive results.